Assignments

Room Status Terminology

1.      Occupied

2.      Vacant/Clean

3.      Occupied/Dirty

4.      Complementary

5.      Stay over

6.      On-change

7.      Do Not Disturb

8.      Sleep-Out

9.      Skipper

10.   Sleeper

11.   Vacant & Ready

12.   Vacant/Dirty

13.   Occupied/Clean

14.   Out-of-Order

15.   Lock-Out

16.   DNCO (did not check out)

17.   Due-Out

18.   Check-out

19.   Late Check-out

Room Type Terminology:

1.        Single

2.        Triple

3.        Queen

4.        Twin

5.        Studio

6.        Mini Suite

7.        Executive Room/Suite

8.        Connecting Room

9.        Adjacent Room

10.     Double

11.     Quad

12.     King

13.     Double-double

14.     Suite

15.     Junior Suite

16.     Family Suite

17.     Adjoining Room

18.     Cabana

1.      Occupied: A guest is currently registered to the room.

2.      Complimentary: The room is occupied, but the guest is assessed no charge for its use.

3.      Stay Over: The guest is not expected to check out today and will remain at least one more night.

4.      On-change: The guest has departed, but the room has not yet been cleaned and readied for re-sale.

5.      Do Not Disturb: The guest has requested not to be disturbed.

6.      Sleep-out: A guest is registered to the room, but the bed has not been used.

7.      Skipper: The guest has left the hotel without making arrangements to settle his or her account.

8.      Sleeper: The guest has settled his or her account and left the hotel, but the front office staff has failed to properly update the room’s status.

9.      Vacant and ready: The room has been cleaned and inspected and is ready for an arriving guest.

10.   Out-of-order: The room cannot be assigned to a guest. A room may be out-of-order for a variety of reasons including the need for maintenance, refurbishing, and extensive cleaning.

11.   Double Lock: The guest room door is locked from inside and outside two times so that no one can enter.

12.   Lockout: The room has been locked so that the guest cannot re-enter until a hotel official clears him or her.

13.   DNCO (Did Not Check Out): The guest made arrangements to settle his or her account (and thus is not a skipper), but has left without informing the front office.

14.   Due out: The room is expected to become vacant after the following day’s checkout time.

15.   Do Not Paid: The guest is going to check out from  the hotel today.

16.   Checkout: The guest has settled his or her account, returned the room keys, and left the hotel.

17.   Late Check-out: The guest has requested and is being allowed to check out later than the hotel’s standard check-out time.

1.     Single: A room assigned to one person. May have one or more beds.

2.     Double: A room assigned to two people. May have one or more beds.

3.     Triple: A room assigned to three people. May have two or more beds.

4.     Quad: A room assigned to four people. May have two or more beds.

5.     Queen: A room with a queen-size bed. May be occupied by one or more people.

6.     King: A room with a king-size bed. May be occupied by one or more people.

7.     Twin: A room with two twin beds. May be occupied by one or more people.

8.     Double-double: A room with two double (or perhaps queen) beds. May be occupied by one or more persons.

9.     Studio: A room with a studio bed-a couch, which can be converted into a bed. May also have an additional bed.

10.  Mini-suite or junior suite: A single room with a bed and a sitting area. Sometimes the sleeping area is in a bedroom separate from the parlour or living room.

11.  Suite: A parlour or living room connected to one or more beds.

12.  Connecting rooms: Rooms with individual entrance doors from the outside and a connecting door between. Guests can move between rooms without going through the hallway.

13.  Adjoining rooms: Rooms with a common wall but no connecting door.

14.  Adjacent rooms: Rooms close to each other, perhaps across the hall.